ATSA immunizes airline and employee from liability to customer who made bomb reference and disparaged TSA

Baez v. JetBlue Airways Corporation (2d. Cir. July 16, 2015).  The plaintiff checked baggage for her JetBlue flight from JFK to Austin, Texas.  However, she appeared at the gate late, after the aircraft’s door had been closed, so the gate agent refused to let her board.  The plaintiff admitted that she then made what the … More ATSA immunizes airline and employee from liability to customer who made bomb reference and disparaged TSA

Delta obtains $22 million default judgment against operator of travel club scheme

Delta Air Lines v. John Wunder, John VanGinhoven et al. (N.D. Ga. May 29, 2015).  In its 84-page, 292-paragraph complaint, Delta alleged that John Wunder, John VanGinhoven and 37 other individual and corporate defendants had violated federal and state trademark and racketeering statutes by using Delta’s name and trademarks, without authorization, on “a massive number” … More Delta obtains $22 million default judgment against operator of travel club scheme

Court shows the door to passenger’s exit row seating claims

Naqvi v. Turkish Airlines, Inc. (D.D.C. Feb. 23, 2015).  While checking in for his Turkish Airlines flight from Washington Dulles International Airport to Istanbul, Turkey, the passenger/plaintiff requested an exit row seat.  According to the plaintiff, airline personnel denied his request but promised him a “leg space seat.”  The plaintiff alleged that, upon boarding the … More Court shows the door to passenger’s exit row seating claims

Airline’s conditions of carriage withstand tropical storm

Chen v. China Eastern Airlines Co., Ltd. (N.Y. City Civ. Nov. 20, 2014).  The passenger/plaintiff bought a six-segment China Eastern ticket from an online travel agent.  After taking the first two flights (New York to Shanghai and Shanghai to Manila), the plaintiff took a side trip in the Philippines on a different airline.  The plaintiff … More Airline’s conditions of carriage withstand tropical storm

Court downgrades passengers’ seating upgrade lawsuit

Gulilat v. Delta Air Lines, Inc. (S.D. Fla. Oct. 29, 2014).  After boarding their flight from New York to Ghana, the two passenger/plaintiffs made a request to a flight attendant that they be reassigned to “upgraded comfort seats,” according to their amended complaint.  The plaintiffs asserted that Delta employees not only denied their request, but … More Court downgrades passengers’ seating upgrade lawsuit

Brokers battle in federal court over “bank” of frequent flyer points and miles

AZ DNR, LLC d/b/a ERC, LLC v. Luxury Travel Brokers, Inc. and Timothy W. Gibson (D. Kan. Oct. 24, 2014).  Litigation between brokers has revealed some of the inner workings of the secondary wholesale market for frequent flyer program points and miles.  In its complaint, ERC alleged that it is “in the business of purchasing … More Brokers battle in federal court over “bank” of frequent flyer points and miles

Passenger’s racial discrimination claims based on airline deplaning come up short

Mercer v. Southwest Airlines Co. (N.D. Cal. Sept. 19, 2014).  In his amended complaint, the plaintiff, an African American, alleged that he and fiancée boarded the Southwest LAX-IAH flight with two carry-on bags apiece.  The plaintiff stowed his bags in an overhead compartment and then, “as a gentleman,” proceeded to do the same with one … More Passenger’s racial discrimination claims based on airline deplaning come up short

Court upholds airline’s right to deplane feisty, drunk-acting passenger

Lozada v. Delta Airlines, Inc. (S.D.N.Y. June 17, 2014).  The 69-year-old plaintiff eased the pain of a JFK-MIA flight delay by enjoying alcoholic drinks at two airport bars.  The plaintiff alleged that she boarded the aircraft without incident, but Delta disagreed.  According to airline personnel, the plaintiff appeared intoxicated and loudly demanded, in the gate … More Court upholds airline’s right to deplane feisty, drunk-acting passenger

Court rejects passenger’s “principal and permanent residence” argument in subject matter jurisdiction dispute

Razi v. Qatar Airways Q.C.S.C. (S.D. Tex. Feb. 6, 2014).  A passenger traveling on a roundtrip ticket for transportation originating in Pakistan alleged she was burned by a hot beverage served by a flight attendant during a flight from Doha, Qatar, to Houston.  The passenger filed a lawsuit in a Texas state court, which the airline … More Court rejects passenger’s “principal and permanent residence” argument in subject matter jurisdiction dispute

“Million Mile Flyer” unable to go the distance in challenge to frequent flyer program changes

Lagen v. United Continental Holdings, Inc. (N.D. Ill. Jan. 23, 2014).  As with many, if not all, frequent flyer programs, United’s MileagePlus program rules have always expressly allowed United to change or eliminate the program’s benefits.  In an attempt to get around these rules, and the many opinions upholding an airline’s right to enforce similar … More “Million Mile Flyer” unable to go the distance in challenge to frequent flyer program changes