Airline obtains summary judgment in offended passenger case

Maduro v. American Airlines, Inc. (Virgin Islands Super. Feb. 26, 2007).  During a layover in Puerto Rico, the passenger approached American’s ticket counter to verify her connecting flight to the Virgin Islands.  The ticket agent supposedly refused to return the passenger’s ticket and told her “to shut up and take a seat” and that she … More Airline obtains summary judgment in offended passenger case

Passenger’s backpack beaning lawsuit survives airline’s motion to dismiss

Kruger v. United Airlines, Inc. (N.D. Cal. Mar. 1, 2007).  While waiting on a jetway to board a flight departing from San Francisco, the passenger was inadvertently struck on the head by a backpack swung by another boarding passenger.  The passenger was able to board but became “dazed and nauseated” during the flight due to … More Passenger’s backpack beaning lawsuit survives airline’s motion to dismiss

Passenger emotional distress claim fails because physical impact absent

Atlantic Coast Airlines v. Cook (Ind. Dec. 6, 2006).  A passenger disrupted a commuter flight from Indianapolis to New York by smoking, shouting, sitting in different empty seats and walking toward the cockpit.  Other passengers blocked the aisle to keep the unruly passenger away from the cockpit.  There was no physical contact between the unruly passenger and the other passengers. Two of the passengers filed suit, alleging negligent infliction of emotional distress and other … More Passenger emotional distress claim fails because physical impact absent

Airline not liable for downgrading passenger tickets

Sobol v. Continental Airlines (S.D.N.Y. Sept. 26, 2006).  Due to overbookings, the airline downgraded some of the first class tickets held by family members to coach class, causing the family to be separated during the international flights at issue. The family members alleged in their lawsuit that the separation caused them emotional trauma and stress, but no physical injury.  … More Airline not liable for downgrading passenger tickets